Pharmacy

Urology Austin Pharmacy

In keeping with our commitment to providing comprehensive care, Urology Austin opened an in-house pharmacy in 2017. Our pharmacy exclusively serves Urology Austin patients, ensuring convenient access to prescribed medications as part of their treatment plan.

Currently, the Urology Austin Pharmacy offers a select number of pharmaceuticals for specific conditions including: Erectile DysfunctionKidney StonesLow TestosteroneMale Infertility and Advanced Prostate Cancer. As we continue to grow this service, we will be expanding our medications to address additional diagnoses.

The Urology Austin Pharmacy is managed by Rich Cuellar, RPh, a registered Pharmacist and member of the Texas Pharmacy Association. Rich has a Bachelor of Science in Pharmacy from the University of Texas at Austin, and brings 28 years of pharmacy experience to our practice. He also serves as a Practitioner Faculty Member with The University of Texas at Austin Pharmacy School to precept student interns.

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Commitment to Excellence

Urology Austin Pharmacy staff are committed to providing the highest level of personalized service to our pharmacy patients. In doing so, we are pleased to have received two accreditations from the Accreditation Commission for Health Care (ACHC): one in Specialty Pharmacy Services and the other for Distinction in Oncology.  Thank you for entrusting us with your pharmaceutical needs.

Manage Monthly Drug Costs with the Medicare Prescription Payment Plan

The Medicare Prescription Payment Plan offers a convenient way to manage out-of-pocket Medicare Part D drug costs. Starting in 2025, this voluntary program allows participants to spread their prescription expenses evenly across the year instead of paying pharmacy costs upfront. There’s no cost to join, and you won’t pay interest or fees.

This plan can benefit individuals with high early-year drug costs by providing predictable monthly payments without reducing overall expenses. The new law also caps annual out-of-pocket drug costs at $2,000, ensuring you never exceed this limit.

Not sure if this plan is right for you? Consider your situation and explore other cost-saving options such as Medicare’s Extra Help program or State Pharmaceutical Assistance Programs. Visit Medicare.gov for more guidance or contact your health plan directly for personalized counseling.

Learn more about this program by viewing this PDF: NewMedicareInformation

Medications Currently Available

Alkalinizing Agent

  • Sodium Bicarbonate

Androgen Deprivation Therapy

Erectile Dysfunction

  • Sildenafil
  • Tadalafil

Hormone Therapy

  • Anastrozole

Low Testosterone

  • Testosterone Cypionate

Male Infertility

Advanced Prostate Cancer

Below are links to each manufacturer’s website. These websites will give you more information about these prescription medications.

Patient Education Materials

Below are links to information sheets for each specialty medication.

Pharmacy Pickup and Delivery Options

For their convenience, patients have two options for prescription pickup:

  • Pickup in person at our pharmacy in the Atrium from 8:00 AM to 4:30 PM Monday – Friday.
  • Courtesy delivery to one of 12 main Urology Austin locations by our in-house courier service. Patients can pickup the prescription after it has been delivered to the office of their choice.

Final arrangements for pickup will be made with pharmacy staff when the prescription is ordered.

Refill Requests

Refill requests can be made on-line or by calling our office. When refilling your prescription, please provide your name, birth date and prescription number(s). Allow two to three business days advanced notice when requesting a refill.

When placing an on-line request, you will be asked to include the prescription number.

ON-LINE REFILLS – Patients are able to request a refill for their Urology Austin Pharmacy prescriptions by clicking this link. This option is only available for prescriptions that were originally filled by the Urology Austin Pharmacy.

PHONE REFILLS – Call us at 512-410-3770 or toll-free at 855-995-UARX (8279) with your refill request.

IMPORTANT NOTICE – By law, Urology Austin is unable to refill a prescription for patients who have not been seen by one of our providers within a year of their request. If you need to be seen by one of our providers, contact Urology Austin to schedule an appointment.

Payment Methods

The Urology Austin Pharmacy accepts cash, credit cards, personal checks, and some HSA cards. Patients will be advised of their payment options and costs prior to pickup.

Contact Us

Pharmacy Location: 8701 N Mopac Expressway,  Suite 375 in Austin, TX 78759

Phone: 512-410-3770 or toll-free at 855-995-UARX (8279)

Fax: 512-410-3780

Email: Pharmacy@urologyaustin.com

Prescription Pickup Times: Monday – Friday 8:00 AM – 4:30 PM

Phone Availability: Monday – Friday 8:00 AM – 5:00 PM

On-Call Provider Contact: After business hours please call MedLink at 512-660-6340. A provider is on-call 24/7, 365 days a year.

Do you have Pharmacy Questions?

Click this link to visit our Frequently Asked Questions page.

You can also click the link below to view and print a .pdf of our Frequently Asked Questions.


Financial Disclosure of Physician Ownership

Urology Austin patients should be advised that your physician has ownership in this pharmacy. You are not obligated to use the Urology Austin Pharmacy.

Related link

Pharmacy Location

Phone: (512) 410-3770
Toll-free at (855) 995-UARX (8279)
8701 N Mopac Expressway, Suite 375 in Austin, TX 78759
Pharmacy@urologyaustin.com

Refills Made Easy!

PHONE REFILLS – Call us at 512-410-3770 or toll-free at 855-995-UARX (8279) with your refill request.

Submit Refill Request Online

Take Control of Your Urologic Health

Your health and comfort are our top priorities. Find a  provider near you and take the next step toward better urologic care today.

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