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Patient navigation adds a higher level of care by offering a personalized, one-on-one interaction between the patient navigator and individual patients. When a qualifying patient has been identified, an analysis will be made of their past care plan, treatments they were offered, how far they have proceeded along the care pathway, the effectiveness of treatments and the consistency of treatment.
The role of the patient navigator is to help the patient understand their diagnosis, initiate and coordinate communication between the patient and their provider, guide the patient through the appropriate care, and help facilitate scheduling appointments. They help connect patients to needed treatments, medications and financial assistance when necessary. Navigation is always based on the treatment plan outlined by the overseeing doctor. Patient navigators also serve as the central point of contact to facilitate communication between the patient and their care team. This team includes their physician, the physician’s nurse and his or her medical staff. In addition, an important part of their role is to educate patients about their condition, treatment options, medications, symptoms, expectations and next steps.
Oftentimes, patients are referred to navigators by practice providers. However, navigators also seek out patients who may have discontinued their treatment or failed to follow-up with their appointments or doctor recommended care plan. Once connecting with these patients, navigators are able to assist by answering questions that can help the patient make an informed decision about continuing with their care.
Urology Austin provides care navigators for many patients with Prostate Cancer, Enlarged Prostate/BPH and individuals with Overactive Bladder (OAB).
Prostate Cancer Navigation
- Levi Carr 512-439-2851
- Liz Flores, RN 512-215-6672
- Jackie Henderson, RN 512-334-3727
- Joahri Navarro, LVN 512-334-3719
- Teah Streeter, RN 214-396-9431
- Lauren Sederholm, Navigation Director, 512-334-3718
Urology Austin, our prostate cancer navigators divide patients into two groups: men with localized, regional or recurrent prostate cancer, and men with advanced prostate cancer. Localized cancer means that it is still located within the prostate gland. Regional means it has moved just outside the prostate and may affect nearby seminal vesicles, tissues, organs or lymph nodes. Recurrent disease indicates that the prostate cancer has returned after a primary treatment. Patient Navigator’s are available for both men with localized, regional or recurrent cancer and men whose cancer has metastasized, or who have non-metastatic cancer that is resistant to hormonal therapy.
Overactive Bladder Navigation Resources
- Holly Campbell – 512-410-3760
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